Privacy

Fjord Cycling AS (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you interact with our website, services, and tours. By using our website or services, you agree to the terms outlined in this policy.

1. Who We Are

Fjord Cycling AS
Organization Number: 920 725 538
Address: Høgisvegen 219, 6873 Marifjøra, Norway
Contact Person: Merete Høgi
Phone: +47 988 85 415
Email: post@fjordcycling.no

We specialize in developing and selling cycling tours along the Sognefjord, combining active holidays with local food, art, and cultural heritage.

2. Information We Collect

We collect personal information to provide our services effectively. The types of information we collect include:

  • Contact Information: Name, email address, phone number, and address.
  • Booking Information: Tour preferences, group size, and any additional details provided during the booking process.
  • Payment Information: Payment details processed via Stripe (we do not store credit card information).
  • Communication Data: Messages or inquiries sent to us via the contact form or email.

3. How We Use Your Information

We use the information collected for the following purposes:

  • To process and confirm tour bookings.
  • To communicate with you about your booking status, availability, and other relevant details.
  • To provide recommendations and personalized service during your stay.
  • To process payments securely through Stripe.
  • To comply with legal and regulatory requirements.

Payment is not captured until your booking is approved by our team after confirming hotel availability and other arrangements.

4. How We Share Your Information

We do not sell or rent your personal information to third parties. However, we may share your information in the following cases:

  • Service Providers: With trusted third parties, such as Stripe, to process payments securely.
  • Legal Requirements: When required to comply with legal obligations or protect our rights.

5. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.

6. Your Rights

As a user, you have the right to:

  • Access the personal data we hold about you.
  • Request corrections to your personal data.
  • Request deletion of your data (subject to legal requirements).
  • Withdraw consent for data processing at any time.

To exercise these rights, please contact us at post@fjordcycling.no.

7. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, or loss. All payment transactions are processed securely via Stripe.

8. Cookies

Our website may use cookies to improve your browsing experience and collect anonymous analytics data. You can manage your cookie preferences here.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

10. Contact Us

If you have questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

Fjord Cycling AS
Contact Person: Merete Høgi
Phone: +47 988 85 415
Email: post@fjordcycling.no